Privacy Policy

Who We Are

Maneki Homes ("we," "us," "our") is a property discovery platform operated under the John Of Japan brand. We help English-speaking buyers find property in Japan. Our website is manekihomes.com.

Information We Collect

Information you provide

• Inquiry form: Name, email, phone (optional), Instagram handle (optional), country, budget, timeline, property preferences, visa status, and your message.
• Account creation: Email address and name, or the profile information provided by Google if you sign in with Google OAuth.
• Property alerts: Your saved filter criteria and any map areas you draw when creating alerts.
• Email signup: Email address if you subscribe to guides or notifications.

Information collected automatically

• Analytics: We use Vercel Analytics, which collects anonymized page views and performance data. No personally identifiable information is tracked.
• Cookies: We use essential cookies for authentication (Supabase session tokens). We do not use advertising or tracking cookies.

How We Use Your Information

• To respond to your inquiry and provide property concierge services
• To send property alert digests you have opted into
• To manage your account and saved properties
• To deliver guides or resources you have requested
• To improve the website and fix technical issues

We will never sell your personal information to third parties. We do not send unsolicited marketing emails.

Third-Party Services

We use the following services to operate Maneki Homes:

• Supabase — Database and authentication. Your account and inquiry data is stored securely in Supabase (PostgreSQL). Servers are located in the Asia-Pacific region.
• Google OAuth — If you sign in with Google, we receive your name and email from Google. We do not access your Google contacts, calendar, or other data.
• Vercel — Website hosting and anonymized analytics.
• Cloudflare R2 — Image storage for property photos.
• Resend — Transactional email delivery (inquiry confirmations, property alerts).
• MapTiler — Map tiles. MapTiler may collect anonymized usage data per their own privacy policy.

Each service processes data according to their own privacy policies. We only share the minimum information required for each service to function.

Property Listing Data

Maneki Homes aggregates publicly available property listing information from Japanese real estate websites and translates it into English. This listing data (addresses, prices, property specifications, photos) originates from public sources. If you are a property owner, agent, or rights holder and want content removed, please visit our Content Removal page.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Inquiry data is retained to support ongoing concierge relationships. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for property alert emails at any time
• Delete your account

To exercise any of these rights, email manekihomes@proton.me.

Security

We use industry-standard security measures including encrypted connections (HTTPS), row-level security policies in our database, and secure authentication via Supabase. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Maneki Homes is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will delete it.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.

Contact

For any privacy-related questions or requests, contact us at manekihomes@proton.me.